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- Miscellaneous: LNK Shortcuts Answer: Problem Reported: "Shortcut links" folder-like icon gets created which redirects to execute a hidden .scr, .exe files created by the virus itself on that ...
- Mail Antivirus: After Installing eScan, users/recepients receive a notification emails Answer: Subject: eScan found an email having Virus or objectionable content! Email removed at the SMTP/POP3 Gateway for one of the following reasons. 1. It had a ...
- Anti Spam: How to view Quarantined and HAM emails Answer: Emails which gets quarantined by eScan will get stored in "C:\Program Files\eScan\QUARANT" folder. These files will have .EML extension. To view quarantined emails, open eScan ...
- Miscellaneous: Cannot access Workgroup pc's. Error: The network path was not found Answer: Below solution is to implemented on the problematic pc which is not accessible from other systems. This has been reported in eScan v10 and v11 also. After ...
- Miscellaneous: Cannot Copy-Paste any file or folder Answer: : Cannot Copy-Paste any file or folder : Case 1: Problem Reported: Windows XP users are not able to paste a file/folder on his system from ...
- Installation: The trust relationship between this workstation and the primary domain failed (1789) Answer: While connecting to a pc from EMC getting error as below: "The trust relationship between this workstation and the primary domain failed (1789)" ...
- Update: Unable to download eScan updates manually / automatically Answer: :Unable to download the updates manually / automatically: Checklist for Home User/SOHO (Small Office Home Office) editions of eScan:(eScan Anti-Virus for Windows & eScan Internet Security ...
- Anti Spam: How to restore the default eScan Spam rules in the eMail Client Answer: Problem reported: During installation, eScan add's its Spam rule-sets in the default email client (Outlook Express using SMTP/POP3 for sending/receiving emails). How to restore these default eScan ...
- WebConsole: Unable to open / login in eScan Web Console Answer: Unable to open / login in eScan Web Console: Refer to the solutions listed below for the error messages you may come across while opening or ...
- eScan for Windows: eScan settings greyed out on eScan Client computer Answer: : eScan settings greyed out on eScan Client computers: By default in eScan SMB and Corporate editions, on eScan Client computers the settings to modify the ...