Open questions RSS

Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.

Date / User Question  
2012-12-02 18:08
Neumann
:
Will es aktivieren, läuft noch bis März 2013, aber auf deutsch kann ich nur antworten!!!
Answer
2013-02-01 02:23
阿炮
:
查詢(管理員密碼) 要怎麼查?去那裡查?
Answer
2013-02-10 06:31
阿炮啦
:
我要查詢管理員密碼
Answer
2013-02-18 15:14
Aezaz Kareem
Exchange:
After installing the escan software, I am unable to access any of the mail sites eg: Gmail,yahoo mail, rediff mail etc.. If i Uninstall escan, then I am able to access, please let me know . how to fix this issue.Thanks
Answer
2013-04-19 11:41
Syed Tahir Ali
General:
How Can i installed Escan in DCHP configured Computers.IP not bind with MAC Addressed.
Answer
2013-06-26 16:19
pranaw
eScan for Windows:
how to cheque system date to install escan nt
Answer
2013-08-09 03:28
Dennis Pereira
eScan for Android:
Can escan mobile be used on tablets ,how effective is it and what's the difference with escan for tablets
Answer
2013-09-12 20:45
Schilt
:
na het updaten komt de volgende boodschap op het scherm: "geen toegang tot download.log" wat mag dit betekenen?
Answer
2013-10-08 17:48
zach stewart
MS-SQL (Installation / Troubleshooting):
How to stop Sql server service box from coming up when I start my email
Answer
2013-10-22 15:24
nikhil
General:
i m an mba student. i have been assigned with a project for which i require your companies balance sheet. if possible please help me out with it.
Answer
2013-10-29 11:21
Mattle Jean
:
Nach Neuinstallation Aktivierungscode erneuern
Answer
2013-12-02 12:58
G.Dhanasekaran
File Antivirus:
Please clarify Escan ISS for SMB Ver 11.xx will support Windows 2000 Professional... Thanks G.Dhanasekaran
Answer
2013-12-05 08:10
Mahendra
eScan for Windows:
How to reset escan administrator password ? I have forgot password.
Answer
2013-12-09 08:21
rais
Registration and Activation:
After successfully registration, it is registered and after one day it show 'register now' or 'renew' message. While it has registration period end on jun, 2014.
Answer
2014-01-03 08:48
vikas
eScan for Windows:
plz administrator password give for each
Answer
2014-01-13 09:53
K.P. Poudel
General:
How to remove wrong serial?
Answer
2014-02-11 09:58
Narayan P. Parkar
Registration and Activation:
How do I activate licence key in case of regional blocking.
Answer
2014-02-17 07:08
VIKRAM SHAHI
Tools:
I am getting message of "Cannot Access DOWNLAOD.LOG" What is this & how to stop this message
Answer
2014-02-20 12:54
mornay
eScan for Windows:
Monitor stays with red cross over it Monvir error messages [AVPMAPP] [0624] 20 Feb 2014 13:38:25.406 => Error. Starting Filter Library Threads And Connecting Them To The Filter Driver (1). Reason: CANT_CONNECT_TO_SERVICE (0xc100000b) [AVPMAPP] [0624] 20 Feb 2014 13:38:25.406 => Monitor Status Set As 2 In Shared Memory (11) [AVPMAPP] [0624] 20 Feb 2014 13:38:25.406 => Error: Loading Monitor Failed. Result Code: 0x80004005
Answer
2014-02-23 10:06
saloni
MailScan:
can the deleted infected files be restored.. please help me out???
Answer
2014-02-23 10:09
saloni
General:
can the deleted infected files be restored.. please help me out???
Answer
2014-02-25 17:46
Alistair Bouttell
FireWall:
Why is firewall showing as stopped
Answer
2014-03-01 06:10
shahbaz
eScan 14 with Cloud:
sir mai e scan antivirus install kia lekin mujhe ragistration code nahin mail paraha hai please meri help kijie
Answer
2014-03-12 17:21
Sajin
Update:
How can Temporarily Disable my update
Answer
2014-03-22 22:24
dahman
:
hi http://www.m5zn.com/newuploads/2014/03/23/png//b3926d393add315.png http://www.m5zn.com/newuploads/2014/03/23/png//4333ee286fde032.png After the appearance of these messages do not find the details in the report http://www.m5zn.com/newuploads/2014/03/23/png//bd07be3a54c5f5b.png http://www.m5zn.com/newuploads/2014/03/23/png//d39da7b0abf686e.png ـــــــــــــــــــــــــ What is the right place to ask such questions
Answer
2014-04-01 09:43
Paul van Antwerpen
:
ik moet mijn licentie vernieuwen maar kan niet gevonden krijgen waar ik dit moet doen
Answer
2014-05-01 07:39
aman abrol
General:
after installing escan my pc window 7 do not start auto.it evertimes asks for to press F2.
Answer
2014-05-08 06:57
kiran kumar k m
eScan Anti-Virus Security for Mac:
eScan for Windows: escan anti-virus monitor is not loaded.I have to update escan and their is message is display Error in c:\Windows\Temp\eScan(DB)Scanner.dmp What i will do now ? please tell me a solution
Answer
2014-05-19 18:05
MIT DESAI
MailScan:
what to do i forgot the password?
Answer
2014-06-06 11:30
S.PraveeenKumar
General:
my pendrive affected in win32.satlity.ab virus unable to delete and write protected error
Answer
2014-06-16 17:10
Teger Gilles
WebConsole:
I am not able to login to the webconsole because of invalid password and login. How can I login with my login information, do I have to reset my password?
Answer
2014-07-03 23:56
jorge duran
:
I need know how many memory is used from eScan SMB client. of the total memory ram
Answer
2014-08-23 17:10
rizwan
Registration and Activation:
I lost my activation code.. My license key is GMIP-HOJN-IOXH-IQKN-HNTN-AQHB-SDQQ-WC I instal and activet my product. But after some time my opreting system is crshed. And now reinstall the antivirus. But lost activation key so plz send it And I use same mail id at that time rizwantyagi@gmail. com
Answer
2014-09-04 15:21
maria luisa conti
:
ho rinnovato la licenza ma nelle e-mail inviatemi non trovo il codice di attivazione.
Answer
2014-09-10 09:09
thomas
Common Errors:
scanning my external hard disc using escan antivirus access denied unable to delete filles
Answer
2014-09-17 07:10
ATSPandian
File Antivirus:
I have installed escan internet security suit.. it is update automatically. but scan is not working. File anti virus mode is not start. it always stoped. Productive scan status also disabled. how can I start File antivirus. i can;t scan anything. Regards ATSPandian Mob: 9840907302
Answer
2014-09-21 17:09
ram karan
Update:
my e scan monitor is not working
Answer
2014-11-07 17:37
a. seelt
:
hoe kan ik en tweede pc (laptop) beveiligen als ik al een geldige licentie heb...
Answer
2014-11-17 08:09
Mrinmoy Khan
Registration and Activation:
I plan to change my computer's Operating System.Then I will re-install eScan.....On the presently installed eScan on my computer the license is activated and valid till 9-July-2015.Please tell me what to do in order to reinstall my eScan(after the OS upgradation),so that I can activate eScan with the same license key and get the validity till 9-July-2015.
Answer
2014-12-14 09:22
aabhash
File Antivirus:
i cant view quarantined objects and reports.
Answer
2014-12-16 20:45
Néstor Curcho
MailScan:
How to use spam digest with Thunderbird
Answer
2014-12-17 21:09
Néstor Curcho
WebConsole:
If I lose the "root" user key before creating another admin user, as I think a new key for this user.
Answer
2014-12-17 21:12
Néstor Curcho
WebConsole:
As could configure reports so that staying at a particular network address
Answer
2014-12-17 21:20
Néstor Curcho
eScan Other:
As it does the filtering of Web sites (where the application seeks the categories, how to know the category a page previously).
Answer
2014-12-17 21:25
Néstor Curcho
MS-SQL (Installation / Troubleshooting):
that maintenance considerations must be taken into account for the database (indexing, increase in size, if you want to move it from server) and what are the indicative to do the maintenance.
Answer
2014-12-17 21:28
Néstor Curcho
eScan Other:
As I take reports and logs of eScan to a syslog server
Answer
2014-12-17 21:31
Néstor Curcho
File Antivirus:
There is a report that shows me how many machines do not have been scanned in a given period of time.
Answer
2014-12-17 21:37
Néstor CUrcho
eScan Other:
There is a report that shows the times which has been modified a specific policy of PC.
Answer
2014-12-17 21:43
Néstor Curcho
File Antivirus:
How can I exclude a local unit, for not scanning example disk D:\
Answer
2014-12-17 21:53
Néstor Curcho
Appilcation control:
Implementing change in the Control of applications locally works fine, but done by the console web does not work immediately (needs time to make the change effective). Is there any way to force changes in policies so that they take effect quickly on machines locally?
Answer
2014-12-17 22:00
Néstor Curcho
Appilcation control:
As does application whitelisting and application control to block, performs its work based on the name of an executable file or a hash calculation or another technique.
Answer
2014-12-17 22:27
Néstor Curcho
Appilcation control:
Device control "How you could prevent printing"
Answer
2014-12-18 17:31
Néstor Curcho
WebConsole:
Instead of Active Directory I am using OpenLDA, eSc works with any tool that uses the LDAP protocol
Answer
2014-12-18 17:36
Néstor Curcho
eScan Other:
There is a technical staff of MicroWord Tecnologies which check and answer the questions that we are asking.
Answer
2014-12-18 19:41
Néstor Curcho
eScan for Windows:
As would to place only once an administrator user on a group of computers and not by separate laptops.
Answer
2014-12-18 19:52
Néstor Curcho
Installation:
I can install other Software with EScan different from the MicroWord and where it should be located that Software on the server to take it and expand it.
Answer
2014-12-25 12:44
piyush
Registration and Activation:
I have entered a licence key and when I tried to activate it, it says key already exists in list. I want to delete that key but don't know how to do
Answer
2014-12-25 12:46
piyush
Registration and Activation:
I have entered a licence key and when I tried to activate it, it says key already exists in list. I want to delete that key but don't know how to do
Answer
2015-02-10 19:08
Nestor Curcho
eScan for Linux:
Have a case with a server linux where we need your help, until now have seen scan working in environment Windows, the case is the following: 1. There is a Linux machine where it traditionally works with the root user. 2 I want to protect a route on this computer containing confidential information where the user "root" cannot get to that information. regards Nestor
Answer
2015-02-11 14:00
moonair
:
escan password forgotten ... how do I reset it ?
Answer
2015-02-21 21:25
Anke Reiff
:
eScan for Windows: Haven't used the netbook for a couple of days, so when I switched on the netbook the firewall was off and then while running a scan I received the following message: c:\...\AppData\Local\Temp\eScan (DB) Scanner.dmp. You are strongly encouraged to send the file to the developers of the application for further investigation of the error. What is that? I've got Windows 7 on my netbook. Please help
Answer
2015-02-23 07:58
MAMTA MESTRY
General:
how to stop pop up massages.plz tell me step by step.
Answer
2015-02-24 09:15
mateen
General:
when I click to install is say "check system data" why it says so?
Answer
2015-02-24 12:56
Tony
FireWall:
My E-Scan firewall keeps turning off whenever Computer is enabled. The Technician remotely checked the settings and everything was ok There are occasional Power outages in my area, could this have caused the problem ?. I could deactivate the E-Scan firewall permanently in favour of the windows version, would this be ok ?. Other E-Scan features will still work with the Firewall turned off. What else could I try ?. Is Windows Firewall as good as E-Scan ?.
Answer
2015-03-07 21:20
Richard Wendel
eScan for Windows:
How do I uninstall eScan
Answer
2015-03-09 14:37
Talha Ali
eScan Other:
Dear Support Team, Please advise me that E-scan do clean autodesk Lsp virus or not. As I am a registered E-scan user but I am facing problem in Autocad due to the Lsp Virus.
Answer
2015-04-19 00:50
craig trumble
eScan for Windows:
internet explorer not working due to virus have e-scan
Answer
2015-05-06 08:05
Rex
General FAQ:
i want to know that where do escan passwords get stored
Answer
2015-06-09 16:05
Néstor Curcho
Device Control:
the Thoshiba Laptop with Windows XP, when policies are added to control USB devices, failure to initialize giving blue screen. Because this occurs
Answer
2015-06-09 16:10
Néstor Curcho
File Antivirus:
eScan fails to disinfect viruses in files larger than 100 mega, Why?
Answer
2015-06-15 10:43
lingarajh
eScan Other:
how to backup licence information and updates?
Answer
2015-07-01 10:08
hamed
MailScan:
how to check antivirus if disable a email, (security) my email not send and reeving i have check all setting are okay please help me
Answer
2015-07-16 14:02
oskar
:
how can i get back the antivirenmonitor. when you start escan you get der antivienmoniror ist nicht geladen. regards Oskar
Answer
2015-07-24 12:44
Andrew Cubison
eScan for Windows:
Hi eScan support. Our client upgraded their eScan to 10.0.1009.1771 and now can't get Windows Live Mail to start while "Mail Anti-virus" or "mail anti-spam" are enabled. Do you have a fix for this? Thanks Andrew
Answer
2015-08-23 19:33
Carlo Vittorio Adriano
:
Benchè abbia acquistato il V/ antivirus, non riesco ad ottenere nè il codice di attivazione nè tanto meno la fattura.
Answer
2015-09-18 11:24
Mbenyane Mohajana
FireWall:
I cannot open windows media player due to error......Application (windows media player) has been blocked by escan. How can i solve this problem?
Answer
2015-11-07 10:49
Anu Khanchandani
Registration and Activation:
I purchased EScan thru Paytm online. I have a valid license key I stay in Mumbai, Maharashtra, India. I am unable to activate this since I get an error message “This license key cannot be activitated in your region” Please revert ASAP
Answer
2015-11-21 18:41
Hinze
:
Der e-Scan Antivirenmonitor ist nicht geladen. Wie kann ich den Fehler beheben?
Answer
2015-11-26 05:02
vinayak
Registration and Activation:
i am getting the message that your grace period is over
Answer
2015-12-02 14:08
tapan
General:
if escan products available in India can be activated any where internationally. Or, some formalities are there.
Answer
2015-12-13 13:47
Rohit
eScan Other:
How can i fix the problem that escan showing windows hot process (Rundll32) has been blocked by escan.
Answer
2015-12-20 12:49
maadhav
eScan Mobile Security for iOS:
Dabase out of date.trail period expire
Answer
2016-01-10 05:14
siya ram shastri
:
सैक्रेट कोड क्या हैै ? यह कैसे भरा जाता हैै ?
Answer
2016-01-18 18:04
Bikash Chhetri
File Antivirus:
How can I recover files/.exe files deleted by eScan during scan? I had lots of good installers like Chrome & other softwares which has been deleted and I can't find them any where. Would be nice if a choice was given before deletion. Pls help me as some of my impt. files have been deleted during scan.
Answer
2016-03-05 13:08
Bhudharmal Khatumara
General:
Screct.codr
Answer
2016-03-21 16:50
Tjitze Veninga
:
0x80070005
Answer
2016-03-21 16:51
Tjitze Veninga
:
0x80070005
Answer
2016-03-21 16:52
Tjitze Veninga
:
0x80070005
Answer
2016-03-24 09:24
k,v. jayaram
Registration and Activation:
i have renewed and paid the amount online for virus protecxtionhow do i register and activate,. i followed all the procedure suggested and did not succeed .pl advise.
Answer
2016-03-24 09:25
k,v. jayaram
Registration and Activation:
i have renewed and paid the amount online for virus protection. how do i register and activate,. i followed all the procedure suggested and did not succeed .pl advise.
Answer
2016-04-11 21:30
sanjay kannaujiya
MailScan:
i have lost may antivirus key.for license key pls forward my key above mail id.
Answer
2016-04-14 17:20
mahendra singh aswal
Installation:
how can install in window 10
Answer
2016-05-02 07:49
Rajasham Rao
Registration and Activation:
What is machine code referred to in registration form via email
Answer
2016-06-16 03:45
Khevna S Oza.
General:
We are willing to purchase “escan” Internet security for SMB with 5 users & for 3 years period.We understand that, we will get the frequent updates from company for 3 years. The Question is whether will we get the latest features developed by your company (R & D department) within these 3 years or not?
Answer
2016-07-01 12:53
krutik
MailScan:
eScan Anti-Virus Monitor is not loaded.How to slove the issuse
Answer
2016-07-01 12:53
krutik
MailScan:
eScan Anti-Virus Monitor is not loaded.How to slove the issuse
Answer
2016-07-01 12:53
krutik
MailScan:
eScan Anti-Virus Monitor is not loaded.How to slove the issuse
Answer
2016-07-01 12:54
krutik
MailScan:
eScan Anti-Virus Monitor is not loaded.How to slove the issuse
Answer
2016-07-01 12:54
krutik
MailScan:
eScan Anti-Virus Monitor is not loaded.How to slove the issuse
Answer
2016-07-03 06:51
Masnizar
eScan for Windows:
Installation stuck onInstalling AVC Drivers. Whats the cause and how to resolve?
Answer
2016-07-23 19:53
Mburi
Exchange:
What do I do when a lost phone is found locked
Answer
2016-07-23 19:54
Mburi
Exchange:
What do I do when a lost phone is found locked
Answer
2016-07-23 19:56
Mburi
Exchange:
What do I do when a lost phone is found locked
Answer
2016-09-02 03:49
Paola Gisselle Sánchez Pech
:
como recupera la clave de mi antivirus por error formatie mi sistema operativo
Answer
2016-09-06 11:40
SIDDHARTHA CHAKRABORTY
File Antivirus:
Dear, When I am starting Scan with eScan, it starts & continues showing messages "AV is loading" ... But it haults there for indefinite time; no scanning is started ... I've to close it forcibly after waiting for a long while. Pls help me telling the reason of it. Thanks , Siddhartha Chakraborty this.is siddh@gmail.com
Answer
2016-09-09 00:10
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mail via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mail via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mail via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mail via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mail via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-09 00:13
Ulises Rendón
:
Hello to all!! Does anyone know if escan checks the incoming mails via POP/SMTP that using SSL or TLS ports? I will aprecciate your help and feedback.
Answer
2016-09-13 07:45
vinod singh barmania
File Antivirus:
I HAVE INSTALLED A PDF MERGER SOFTWARE WORKING PROPERLY BUT 2.3 DAYS ESCAN BLOCKED IT NOT OPEN. NOW HOW WE CAN UNBLOCKED IT? I TAKE IT IN WHITE LIST BUT PROBLEM NOT SOLVED. MESSAGE IS DISPLAYED "APPLICATION HAS BEEN BLOCKED BY ESCAN"
Answer
2016-10-04 02:38
Hudson
Endpoint Security:
escan end point security alert Application (Microsoft Outlook Communications) has been blocked
Answer
2016-10-06 15:54
Kallen
Registration and Activation:
Dear Sr. We're trying to renew our antivirus esacan with the licences that we have with us but when we try is comes asking a admin password. Can you help us on this? Thank you
Answer
2016-10-06 15:54
Kallen
Registration and Activation:
Dear Sr. We're trying to renew our antivirus esacan with the licences that we have with us but when we try is comes asking a admin password. Can you help us on this? Thank you
Answer
2016-10-08 18:50
philemon dumbarimwe
Registration and Activation:
activation failed .error 1004.what must i do to get activated?
Answer
2016-10-08 18:51
philemon dumbarimwe
Registration and Activation:
activation failed .error 1004.what must i do to get activated?
Answer
2016-10-08 21:37
pramod
Update:
how to solve activation failed (error 1004)
Answer
2016-10-09 06:47
SOURABH KAUSHIK
Registration and Activation:
i want to temporary deactivate my e scan antivirus for some days what can i do ?
Answer
2016-10-09 06:49
SOURABH KAUSHIK
Registration and Activation:
i want to temporary deactivate my e scan antivirus for some days what can i do ?
Answer
2016-10-18 14:52
A.B.M. Kayes
MailScan:
Unable to connect to database. please send the solution
Answer
2016-10-20 08:40
Raymond Sahertian
Device Control:
I want to ask some questions, before that i want to tell my clients case when the use escan av corporate edition ver 14.0 My clients use different usb password management between escan server and escan agent. But when my clients update escan agent from escan server, usb password in escan agent changed to usb password in escan server. What should they do? Do they have to make a new policies in escan agent via "policies for specific computers"? If they have to make a new policies for escan agent via "policies for spesific computers", do they have to delete policies for escan agent that they have made via "managed computers"? Please help my clients for solving this problem, i will wait your answer immediately. Thank You Best regards Raymond Sahertian (Setia Indo Infotama Engineer)
Answer
2016-10-20 08:42
Raymond Sahertian
Device Control:
I want to ask some questions, before that i want to tell my clients case when the use escan av corporate edition ver 14.0 My clients use different usb password management between escan server and escan agent. But when my clients update escan agent from escan server, usb password in escan agent changed to usb password in escan server. What should they do? Do they have to make a new policies in escan agent via "policies for specific computers"? If they have to make a new policies for escan agent via "policies for spesific computers", do they have to delete policies for escan agent that they have made via "managed computers"? Please help my clients for solving this problem, i will wait your answer immediately. Thank You Best regards Raymond Sahertian (Setia Indo Infotama Engineer)
Answer
2016-10-20 08:43
Raymond Sahertian
Device Control:
I want to ask some questions, before that i want to tell my clients case when the use escan av corporate edition ver 14.0 My clients use different usb password management between escan server and escan agent. But when my clients update escan agent from escan server, usb password in escan agent changed to usb password in escan server. What should they do? Do they have to make a new policies in escan agent via "policies for specific computers"? If they have to make a new policies for escan agent via "policies for spesific computers", do they have to delete policies for escan agent that they have made via "managed computers"? Please help my clients for solving this problem, i will wait your answer immediately. Thank You Best regards Raymond Sahertian (Setia Indo Infotama Engineer)
Answer
2016-10-20 08:43
Raymond Sahertian
Device Control:
I want to ask some questions, before that i want to tell my clients case when the use escan av corporate edition ver 14.0 My clients use different usb password management between escan server and escan agent. But when my clients update escan agent from escan server, usb password in escan agent changed to usb password in escan server. What should they do? Do they have to make a new policies in escan agent via "policies for specific computers"? If they have to make a new policies for escan agent via "policies for spesific computers", do they have to delete policies for escan agent that they have made via "managed computers"? Please help my clients for solving this problem, i will wait your answer immediately. Thank You Best regards Raymond Sahertian (Setia Indo Infotama Engineer)
Answer
2016-10-20 08:53
Raymond Sahertian
Device Control:
I want to ask some questions, before that i want to tell my clients case when the use escan av corporate edition ver 14.0 My clients use different usb password management between escan server and escan agent. But when my clients update escan agent from escan server, usb password in escan agent changed to usb password in escan server. What should they do? Do they have to make a new policies in escan agent via "policies for specific computers"? If they have to make a new policies for escan agent via "policies for spesific computers", do they have to delete policies for escan agent that they have made via "managed computers"? Please help my clients for solving this problem, i will wait your answer immediately. Thank You Best regards Raymond Sahertian (Setia Indo Infotama Engineer)
Answer
2016-10-20 08:57
Raymond Sahertian
Device Control:
I want to ask some questions, before that i want to tell my clients case when the use escan av corporate edition ver 14.0 My clients use different usb password management between escan server and escan agent. But when my clients update escan agent from escan server, usb password in escan agent changed to usb password in escan server. What should they do? Do they have to make a new policies in escan agent via "policies for specific computers"? If they have to make a new policies for escan agent via "policies for spesific computers", do they have to delete policies for escan agent that they have made via "managed computers"? Please help my clients for solving this problem, i will wait your answer immediately. Thank You Best regards Raymond Sahertian (Setia Indo Infotama Engineer)
Answer
2016-11-18 13:53
Néstor Curcho
WebConsole:
For a PC is not displayed in the web console the policy applied, as I correct this.
Answer
2016-11-23 00:12
Francis Quinn
eScan for Windows:
Will eScan Anti-Virus work on an AMD Athlon XP non sse2 (only SSE1) instruction set CPU? Or does it require that the CPU has the SSE2 instruction set - as do many other Anti-Virus products?
Answer
2016-12-01 04:52
jvt
Endpoint Security:
how to remove forgotten password in escan 11 endpoint ? thanks
Answer
2016-12-28 12:05
Priya Thakur
Registration and Activation:
licence key not complete in the paper licence
Answer
2017-01-21 07:42
pearson
Installation:
why am I getting an error "OEM product can not be upgraded" when I try to install using CD?
Answer
2017-03-03 03:21
Sunil Kumar P
General:
I have only RUPAY card and internet banking payment facility but that is not in your payment system help me
Answer
2017-03-03 03:22
Sunil Kumar P
General:
I have only RUPAY card and internet banking payment facility but that is not in your payment system help me
Answer
2017-03-12 11:03
Gurjinder SIngh
Installation:
if sever connect internet then client need net connection installation pross
Answer
2017-03-20 06:23
Sudesh Bhat
eScan for Windows:
If I try to run SQL Management Studio with escan enabled, the application keeps crashing. But if I pause the Escan protection and then run the SQL management studio it runs fine and connects to the database server, and also keeps working if i enable protection. What is the connection and how to resolve this issue
Answer
2017-04-03 05:08
Sanjay Shrivastav
General:
What is meant by ticket. And what is the useabilty of ticket
Answer
2017-05-14 10:24
Mark
eScan for Windows:
My escan monitor stopped loading Checked it, still wouldn't load. Installed your HOT FIX Got this code in my report: 0x80070020 What's the FIX for this? Thank you!
Answer
2017-05-14 10:25
Mark
eScan for Windows:
Got this code in my report: 0x80070020 What's the FIX for this?
Answer
2017-05-14 10:25
Mark
eScan for Windows:
Got this code in my report: 0x80070020 What's the FIX for this?
Answer
2017-05-14 10:25
Mark
eScan for Windows:
Got this code in my report: 0x80070020 What's the FIX for this?
Answer
2017-05-14 10:25
Mark
eScan for Windows:
Got this code in my report: 0x80070020 What's the FIX for this?
Answer
2017-05-16 08:43
FAMAS TRAVELS
Update:
i have problem in updating, i have received the message from server Check eUpdate.ini Settings. 13-Feb-2016 09:50:54 Trying to connect with Ini Settings. 13-Feb-2016 09:50:55 Error : Time Out !!! 13-Feb-2016 09:50:55 Connection failed via Ini proxy settings. 13-Feb-2016 09:50:55 Get IE settings. 13-Feb-2016 09:50:55 Ini Proxy settings matches with IE proxy settings ,so exit. 13-Feb-2016 09:50:55 Connection failed via IE proxy settings.
Answer
2017-07-20 14:32
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:39
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:45
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:45
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:45
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:45
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:45
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:45
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-20 14:45
Sunil Tiwari
Registration and Activation:
Why there is required for another license of escan in virtual os installed in virtualbox while other antivirus like eset activation works on both host and virtual os. i switched from eset to escan in all my pc but i am faceing this isue. is there any solution for it.
Answer
2017-07-27 14:06
Tushar Patil
eScan for Windows:
I have installed escan on client computer. After installation internet stopped working showing your connection is not private. Please suggest solution
Answer
2017-08-26 19:52
Praveen
General:
i forget my administrator password . what can i do now
Answer
2017-08-26 19:52
Praveen
General:
i forget my administrator password . what can i do now
Answer
2017-08-26 19:54
Praveen
General:
i forget my administrative password , what can i do now?
Answer
2017-08-29 20:34
Alan Richardson
File Antivirus:
I cannot load or run esan. I keep getting this message "escan anti-virus monitor is not loaded"
Answer
2017-09-18 13:07
Vysakh.M.V
Update:
I reinstalled Escan setup and after updating escan its showing Terminating connection error. Its not taking updates properly. Network connection is proper. What is the problem in escan?
Answer
2017-09-28 08:33
Ayaz
WebConsole:
Database 'eWconsole_Db' cannot be opened. It has been marked SUSPECT by recovery. See the SQL Server errorlog for more information
Answer
2017-09-28 08:35
Ayaz
WebConsole:
The server principal "SERVERSB\ESCAN SERVER" is not able to access the database "eWconsole_Db" under the current security context
Answer

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