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  • eScan Other: User is not able to change the settings
    Answer: 1) Check if the user is logged in as Administrator 2) Set the admin password of eScan using following steps - Open command prompt - Go to C:\program ...

  • General: RASPOP - mails not delivered
    Answer: Why are emails downloaded by POP Downloader (RASPOP) in Mailscan not delivered to the correct mailbox?   If in your case the configureation done in Mailscan POP ...

  • MS-SQL (Installation / Troubleshooting): SQL Server Log Files
    Answer: When you think about SQL Server log files, you might think first of the transaction log, which records recent database transactions and is used to ...

  • eScan for Windows: Setup file names and their product names
    Answer: cis2k3e.exe eScan for Microsoft ISA Proxy cmc2k3e.exe eScan Corporate for CITRIX SERVERS cms2k3e.exe eScan Corporate for MailScan cpr2k3e.exe eScan for Proxy Servers cwg2k3e.exe eScan for Wingate Proxy cwn2k3e.exe eScan for ...

  • eScan Other: DOS Based Application sometimes doesn't work after installing eScan
    Answer:   DOS Based Application sometimes doesn't work after installing eScan, but when we uninstall eScan it start working.       This is due to the error messasge with CLOSE ...

  • Installation: Convert from Http to Https (x86 systems)
    Answer: Convert the existing Web-Console access from HTTP to SSL (HTTPS) This Document is for x86 based systems   Organizations who want to start using https as the primary ...

  • Exchange: Mails not flowing correctly. Users not getting the emails
    Answer: Steps: 1) Telnet to port 25 & 26 (or any other configured port) & check whether mailscan & mailserver both are responding. Ex.c:\>telnet 192.168.0.1 25 ...

  • Miscellaneous: Receiving unknown messages in Skype and Yahoo Messenger
    Answer: Problem reported:After logging into Skype and Yahoo Messenger user receives unknown automatic messages from the contact lists.Please refer to the attached screenshots.  Solution:Checked below Registry path ...

  • Miscellaneous: Cannot take printout from PDF files from HP Laserjet printer
    Answer: Cannot take printout from PDF files from HP Laserjet printer, Zsr.dll Faulting Module   We have received complaints from customer wherein the user cannot take printout from ...

  • Miscellaneous: Error: "Generic Host Process..". Internet stops working
    Answer: http://forums.mwti.net/viewtopic.php?p=1893#1893   Please do not jump to the solution by directly block the ports 135/445 using wwdc.exe,d.exe any other tool or modifying registry entries. Ask them to install the ...

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