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  • MS-SQL (Installation / Troubleshooting): SQL installation fails
    Answer: SQL Installation and Troubleshooting:   Refer to the below solutions for the errors you may come across during eScan Server installation while installing the SQL component.   For SQL ...

  • Release Notes: eScan ver. 10.0.968.374 (Date: 18-March-2009)
    Answer: eScan V.10 will now support W2K OS. (Needs W2K SP4 with Rollup KB891861) Local IP list in firewall updated for machines have multiple network adapters. ODS hanging ...

  • Registration and Activation: I get the message "This license key is not valid for eScan xxxxx Version 14.x"?
    Answer: You might get this message if you are trying to activate V11 license key on V14.   Please Note: The V11 to V14 upgrade is not free, ...

  • Release Notes: eScan ver. 10.0.1058.657 (Date: 04-March-2010)
    Answer: In new Monitor hashing techniques have been more improvised. New feature for creating Windows based rescue disk has been introduced. Monitor use to skip *.DAT files. Corrected. In ...

  • eScan for Windows: Will my eScan V11 license key work on V14 (SOHO)?
    Answer: You will not be able to activate V11 license key on V14.   The V11 to V14 upgrade is not free, you will have to pay an upgrade ...

  • eScan for Windows: How can I Renew/Upgrade to V14?
    Answer: You can Renew/Upgrade eScan to V14 by visiting the below link.   http://www.escanav.com/english/content/products/MWAV/escan_renewal.asp   After putting in your old license key, you will get an option to Renew/Upgrade to ...

  • eScan Other: Exchange Information Store Service is not getting started
    Answer: Issue : Exchange Information Store Service is not getting started (Error : Dependency Services are not started)   Exchange information store is dependant on “Server” Service, which ...

  • eScan Mobility Management (EMM / eScan MDM): I have installed eScan Corporate 360 but "Mobile Device Management" tab is inactive ?
    Answer: If you have installed eScan Corporate 360 you will be able to see the eScan Mobile Device Management tab in the left menu when you login ...

  • eScan Mobile Security for iOS: How can I install eScan App?
    Answer: You can download and install eScan on your iPhone or iPad from iTunes as well as from the following link -  http://www.escanav.com/english/content/products/escan_mobile/escan_mobile-ios.asp  Note – The above link will re-direct you to Appstore / iTunes for software download. Additionally, you can purchase the license key from the above link if you have already downloaded eScan App on your iPhone or iPad . ...

  • eScan Mobile Security for iOS: How can I purchase eScan for my device?
    Answer: Option – 1  · Go to AppStore on your device and install eScan on your device, eScan comes with a free trial period of 15 days.  · On expiry of the trial period, go to Settings in eScan App and tap on License. · Tap on Purchase License key online link present on the screen, this will forward you to eScan website. · Follow the instructions on the page to purchase license.     Option – 2    · Go to www.escanav.com and select  eScan Mobile Security for iPhones and iPads from the drop down under Home and Office users. · Click on Buy Now option to purchase the  30 character license key(excluding “-“ hyphens) for eScan Mobile Security for iPhones and iPads . · Download and install eScan Mobile Security for iPhones and iPads from AppStore on your device. · Go to Settings in eScan App and tap on License. Enter the License key to register eScan. ...

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