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- Registration and Activation: I get the error message "Key not present in our database" while activating the license Answer: "Key not present in our database" error message while activating the license key online Check if the license key you are entering is exactly as ...
- Registration and Activation: Invalid license key during registration Answer: Invalid license key while adding a new license key for registration Check 1: Check if the key being entered is correct and as mentioned in ...
- Registration and Activation: How do I register my eScan product? Answer: Please check the link below http://escanav.com/english/content/products/generic_eScan/knowhowto_registerproduct.asp ...
- Registration and Activation: Do we need to activate all Microworld Products (eScan/Mailscan/X-spam)? Answer: Yes. Activation is required to be done on eScan Corporate Server ===> Every eScan corporate server v9.0.x and above will ask for activation. ...
- Registration and Activation: I get the message "Your contract period is over, Please renew"? Answer: Escan already installed and activated and after few days it starts giving message as "Your contract period is over, Please renew" Either the license key ...
- Registration and Activation: Can I transfer my license to another machine, how? Answer: Yes, you can transfer the license to another machine. If you want to transfer the license to another machine, you will have to send the Activation ...
- Registration and Activation: Upgrade License Key from 10.x to 11.x Answer: This License Key is for Version 10x.To upgrade to version 11x, please visit the following link http://www.escanav.com/mwscnew/versionupgrade.asp or email to support@mwti.net" after upgrading to eScan ...
- File Antivirus: File being deleted directly instead of being disinfected or quarantined Answer: Open the eScan protection center > File antivirus > Objects > Check if the “action in case of virus detection” is set to disinfect and ...
- File Antivirus: Files needs to be excluded from being scanned by eScan monitor Answer: Open the eScan protection center > File antivirus > Objects > Exclude by Mask > Add/Delete > enter the file name > Add > Ok If ...
- File Antivirus: Machine slowing down Answer: Machine slowing down while opening any mapped drive or workgroup computers. Open the eScan protection center > File antivirus > Objects > Remove the check from ...