eScan Knowledge base

A B C D E F G H I K L M P R S T U W

• Upgrade License Key from 10.x to 11.x
  This License Key is for Version 10x.To upgrade to version 11x, please visit the following link http://www.escanav.com/mwscnew/versionupgrade.asp  or email to support@mwti.net" after upgrading to eScan ...
• USB not detecting when inserting
  1)Please Check that eScan version is uptodate. 2)If the version is old please run the latest hotfix. 3)Please Check that Enabled the Gaming mode. ...
• User is not able to change the settings
  1) Check if the user is logged in as Administrator 2) Set the admin password of eScan using following steps - Open command prompt - Go to C:\program ...
• Unable to Export eScan Web Console's Settings and Policy
  1) Reported Issue; Unable to Export eScan Web Console's Settings and Policy from the “Administration” - “Export & Import” option Error Code: Registry Editior: Cannot export c:\program files\escan\debug\webconsole.reg. ...
• Unable to download eScan updates manually / automatically
  :Unable to download the updates manually / automatically:   Checklist for Home User/SOHO (Small Office Home Office) editions of eScan:(eScan Anti-Virus for Windows & eScan Internet Security ...
• Unable to add a printer. Printer Spooler service crashes
    Unable to add a printer. Printer Spooler service crashes.   The print spooler error can cause due to various reasons and so it needs to be checked ...
• Unable to open / login in eScan Web Console
   Unable to open / login in eScan Web Console:  Refer to the solutions listed below for the error messages you may come across while opening or ...
• Unable to load eScan in MAC OS High Sierra (10.13).
  In MAC OS High Sierra (10.13), Apple have ...