eScan Knowledge base

A B C D E F G H I K L M P R S T U W

• Machine slowing down
  Machine slowing down while opening any mapped drive or workgroup computers. Open the eScan protection center > File antivirus > Objects > Remove the check from ...
• Mail Antivirus feature is not Starting up even after clicking on start button
  First of all Check if the layer is enabled or not. (Note : For checking the layer type "sporder" in start > run. and check that ...
• MSSQL Installation failed
  MSSQL Installation Fails :After viewing summary.txt it is found that DOTNet2 failed to installResolution 1:"Microsoft SQL Server Desktop Engine" was installed along-with  "dotnet 4 client ...
• MWAV module not updating - Error in Update LOG: md5sum mismatch for....
  Query:- In linux if the MWAV module is not updating and if error in /var/MicroWorld/var/log/updates.log is for eg. md5sum mismatch for /opt/MicroWorld/var/bdplugins/Plugins/rup.cvd Soulution:- A new updatenow binary ...
• Mails not flowing correctly. Users not getting the emails
  Steps: 1) Telnet to port 25 & 26 (or any other configured port) & check whether mailscan & mailserver both are responding. Ex.c:\>telnet 192.168.0.1 25 ...
• MailScan - Invalid License Key
  I have a valid Mailscan license key, but  the Product says "Invalid license key" when I try to enter the key in the product?   The said ...
• My device is locked and I am not able to unlock with the password that is set by me, Why?
  It is possible that the MDM administrator has locked your device, please contact the administrator for unlocking. ...
• My device is not seen in the Anti-theft portal after I login, why?
  Your device is probably not linked with your Anti-theft ...