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  • Registration and Activation: I get the message "Your contract period is over, Please renew"?
    Answer: Escan already installed and activated and after few days it starts giving message as "Your contract period is over, Please renew" Either the license key ...

  • Miscellaneous: LNK Shortcuts
    Answer: Problem Reported: "Shortcut links" folder-like icon gets created which redirects to execute a hidden .scr, .exe files created by the virus itself on that ...

  • Miscellaneous: Error: "Generic Host Process..". Internet stops working
    Answer: http://forums.mwti.net/viewtopic.php?p=1893#1893   Please do not jump to the solution by directly block the ports 135/445 using wwdc.exe,d.exe any other tool or modifying registry entries. Ask them to install the ...

  • Miscellaneous: Cannot Copy-Paste any file or folder
    Answer:  : Cannot Copy-Paste any file or folder :   Case 1: Problem Reported: Windows XP users are not able to paste a file/folder on his system from ...

  • Miscellaneous: "System Shutdown countdown". PC restarts frequently
    Answer: This info related to Sasser,Blaster worm is now available on our forum at the below link and you may share the same with our customers.: http://forums.mwti.net/viewtopic.php?p=1899#1899   *********$$$$$$$$$**********$$$$$$$$$************$$$$$$$$$************* If ...

  • Update: Unable to download eScan updates manually / automatically
    Answer: :Unable to download the updates manually / automatically:   Checklist for Home User/SOHO (Small Office Home Office) editions of eScan:(eScan Anti-Virus for Windows & eScan Internet Security ...

  • File Antivirus: eScan Protection Center icon / eScan Monitor is disabled / greyed-out
    Answer: :eScan Protection Center icon / eScan Monitor is disabled / greyed-out:Perform the below checks to fix the issue.Check 1:Try to resume eScan protetcion:Right click on ...

  • Update: eScan Date not Changing even after taking the updates
    Answer:     Check 1: Run the Check disk utility at the system startup. Check 2: Run the latest eScan hotfix on the machine and check after restarting the machine by ...

  • Update: How to update eScan on a pc having no internet access
    Answer: : How to update eScan on a pc having no internet access :   You need to download the "Weekly Offline Updates" available at the below link ...

  • Registration and Activation: Key Suspended!
    Answer: eScan was already activated sometimes back, but under eScan License Information window, the Registration Status shows "Key Suspended!". But eScan real-time protetcion is still showing ...

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