eScan Knowledge base

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• Registration and Activation: I get the error message "Another Standard key cannot be added...." while adding a new
  
  Answer: "Sorry! Another Standard Key cannot be added before activating the existing Standard Key" error message while adding a new license key   You can enter up to ...
  
  
• Registration and Activation: I get the error message "Key not present in our database" while activating the license
  
  Answer: "Key not present in our database" error message while activating the license key online Check if the license key you are entering is exactly as ...
  
  
• Registration and Activation: Invalid license key during registration
  
  Answer: Invalid license key while adding a new license key for registration   Check 1: Check if the key being entered is correct and as mentioned in ...
  
  
• Registration and Activation: I get the message "Key already exists"?
  
  Answer: "Key already exists" error message while entering a license key   This message is displayed when the license Key being entered by you is already present in ...
  
  
• Registration and Activation: I get the message "Your contract period is over, Please renew"?
  
  Answer: Escan already installed and activated and after few days it starts giving message as "Your contract period is over, Please renew" Either the license key ...
  
  
• Registration and Activation: Upgrade License Key from 10.x to 11.x
  
  Answer: This License Key is for Version 10x.To upgrade to version 11x, please visit the following link http://www.escanav.com/mwscnew/versionupgrade.asp  or email to support@mwti.net" after upgrading to eScan ...
  
  
• General: MailScan - Invalid License Key
  
  Answer: I have a valid Mailscan license key, but  the Product says "Invalid license key" when I try to enter the key in the product?   The said ...
  
  
• Installation: Convert from Http to Https (x86 systems)
  
  Answer: Convert the existing Web-Console access from HTTP to SSL (HTTPS) This Document is for x86 based systems   Organizations who want to start using https as the primary ...
  
  
• Miscellaneous: Cannot Copy-Paste any file or folder
  
  Answer:  : Cannot Copy-Paste any file or folder :   Case 1: Problem Reported: Windows XP users are not able to paste a file/folder on his system from ...
  
  
• eScan for Windows: eScan icon not loading on windows 7 startup
  
  Answer: Problem reported:After installing eScan (could happen with any escan edition) on Windows 7 professional SP1, the eScan Protetcion Center icon does not load/show on task ...
  
  

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