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- Miscellaneous: LNK Shortcuts Answer: Problem Reported: "Shortcut links" folder-like icon gets created which redirects to execute a hidden .scr, .exe files created by the virus itself on that ...
- Mail Antivirus: After Installing eScan, users/recepients receive a notification emails Answer: Subject: eScan found an email having Virus or objectionable content! Email removed at the SMTP/POP3 Gateway for one of the following reasons. 1. It had a ...
- Web Protection: Procedure to block all the sites and allow only particular websites Answer: Procedure to block all the sites and allow only particular websites 1. Open "escan Protection Centre".2. Goto Web Protection>>Settings>>Adult>>Custom.3. Select the "Block Web access" radio button.4. ...
- Web Protection: Procedure to block a/few site/sites using eScan web protection Answer: Procedure to block a/few site/sites using eScan web protection 1. Open "escan Protection Centre". 2. Goto Web Protection>>Settings>>Adult>>Custom. 3. Select the "Active" radio button. ...
- Registration and Activation: I get the error message "Activation failed! Please check your proxy settings and try Answer: Check the proxy settings of the Update menu. Perform the following steps to change the settings: 1. Go to eScan Protection Center. 2. Click the Update ...
- General: MailScan - Invalid License Key Answer: I have a valid Mailscan license key, but the Product says "Invalid license key" when I try to enter the key in the product? The said ...
- FireWall: eScan firewall install/uninstall commands Answer: Uninstall Firewall Driver Without Uninstalling eScan *************************************************************************************************************************** Goto CMD and then goto escan folder and give the command from eScan folder * For uninstalling the driver please pause ...
- Appilcation control: Application is not being blocked even after adding the application in the block list Answer: 1) Check if the end point security feature is enabled, If not please click on the start button. 2) Check if the CONSCTL.EXE is running properly, ...
- Device Control: USB not detecting when inserting Answer: 1)Please Check that eScan version is uptodate. 2)If the version is old please run the latest hotfix. 3)Please Check that Enabled the Gaming mode. ...
- Anti Spam: How to view Quarantined and HAM emails Answer: Emails which gets quarantined by eScan will get stored in "C:\Program Files\eScan\QUARANT" folder. These files will have .EML extension. To view quarantined emails, open eScan ...