ID #1369

My device is not seen in the Anti-theft portal after I login, why?

Your device is probably not linked with your Anti-theft account. Follow the below procedure to link your device to the Anti-theft portal and enable Anti-theft. a. Open eScan Mobile/Tablet Security, and tap on "Administrator Mode". b. Enter the secret code. c. Tap on Anti-theft >> Cloud d. Enter the Anti-theft login credentials of the account that you have and add an Alias name for the device. e. Tap on "Login". d. Tick the check button besides the "Enable Anti-theft". e. Tap on the back button. The Anti-theft status will change to "Cloud: On" Now check logging into the portal and you should see your device on the Portal.

Tags: Anti-theft, device, linked

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